Using the library — our services
Membership services
- Membership
- How to join the library for free and conditions of membership.
- Your library card
- How to use your library card.
- PIN
- How to get a PIN and use it to place holds and access the Source.
- My account
- Learn how to find out your account information such as what you have out, holds and fines.
- Find out more on the Metroinfo website
- Read our Metrocards page
- Pharos account
- Your Pharos account allows you to book PCs and pay for printing, internet access and other library services.
Top up your Metrocard
You can get a Metrocard or top it up at at Hornby, Lyttelton, New Brighton, Spreydon and Upper Riccarton libraries.
Find an item in the library
- Our collections
- Quick guide to the Dewey Decimal System
- Locating our libraries
- Borrowing items
- Placing a hold
- Interloans
- Smart Libraries - find out about how we’re making it easier for you to issue your items yourself.
- Charges
- Request an item for purchase
Find information
- CINCH
- Our database of local clubs, organisations and courses.
- Computers
- Use library computers to access our databases, email and the internet, and use Office applications or bring your laptop and use our WiFi service.
- Internet & email
- Office applications
- Pharos — booking PCs and paying for printing etc
- Printing
- Wireless internet access
- The Source
- Search the full text of thousands of magazines, reference books, encyclopedias and more, get audiobooks, e-books, music and video online.
- Printing and photocopying
- Printing and photocopying is available at most libraries.
- Our web site
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- Online forms — contact us or request help through our forms
- Recent additions to our web site
- Terms of use
- Web tools
- Technology
- We also have games, Sky TV and other technologies.
Need more help?
- Bindery services and book repairs
- Customer Code of Conduct
- Doing research in the library
- Get help from our telephone service
- Get help on the Internet: use either our enquiry form or our LiveOnline service
- Want an item that we don’t have? — request an item for purchase or interloan
- Learning at the library
- Book a librarian
- Tours and classes for groups
- Ordering photographs from our digital collection
Services for special groups
- Business services
- Community groups
- Educators — we offer many services and resources that teachers and tutors may find useful
- Families
- Residents needing help to visit the library or access library services from home
- Older adults
- Māori
- New Settlers
